Refund & Cancellation Policy

Open Plan in the app and choose Manage plan or cancel. Cancellation takes effect at the end of the billing period you have already paid for, so nothing is lost immediately and you are not billed again.

Pro features stay available until your paid period ends. After that your account returns to the Free plan and its monthly generation limit. Your saved library stays in your account.

Subscription payments are generally non-refundable once a billing period has started, because the generation allowance becomes available right away. We will, however, review requests fairly and normally issue a refund when:

you were charged twice for the same period; you were billed after cancelling; a technical fault on our side prevented you from using Pro and we could not fix it; or you contact us within 14 days of your first Pro payment and have made little or no use of the Pro features.

Email jamesexil23@gmail.com from the address on your account with the date of the charge and a short description of the problem. We reply within a few business days. Approved refunds go back to the original payment method and usually appear within 5–10 business days, depending on your bank.

Switching between monthly and yearly takes effect immediately and the amount is adjusted fairly for the time remaining on your current period. Downgrading to Free happens at the end of the paid period.

Nothing here removes rights you have under the consumer law of your country. If local law gives you a stronger right to cancel or be refunded, that law applies.