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Help & Support
Help & SupportContact Us
Our team answers questions about your account, your plan, and the AI creator tools. Tapping the button below opens your email app with our address already filled in.
Email Supportjamesexil23@gmail.com
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Account and sign-in
Trouble signing in, changing your email, or accessing your saved content.
Plans and billing
Questions about your Pro plan, renewals, cancellations, or receipts.
AI tools and results
Questions about hooks, scripts, captions, or your AI Viral Score results.
To help us answer faster, include the email address on your account and, when it is about a result, the tool you used. JD Viral AI helps optimize your content to increase your chances of getting more views — it never guarantees virality.