Privacy Policy

JD Viral AI (“we”, “us”) provides AI tools that help creators write hooks, scripts, captions, hashtags and calls to action, and that analyse a video before it is posted. You can reach us any time at jamesexil23@gmail.com.

Account information. Your email address, the creator name you choose, and an encrypted version of your password. If you sign in with a third-party provider, we receive your email address and basic profile name from them.

Content you submit. The topics, ideas, drafts, captions and other text you type into the AI tools, plus the videos or camera recordings you upload for analysis.

Results we generate. The hooks, scripts, captions, scores, reports and recommendations produced for you, and whether you saved or favourited them.

Usage information. How many generations you have used in the current month, the tools you used, timestamps, and basic technical logs such as errors and request rates that we need to keep the service working and to prevent abuse.

Plan and payment information. Your plan (Free or Pro), subscription status, renewal or cancellation dates, and identifiers supplied by our payment provider. We never see or store your full card number, expiry or security code.

Support messages. The name, email, subject, category and message you send us through the contact form or by email.

To create and secure your account; to run the AI tools you ask for; to show your saved library and past results; to apply the correct plan limits; to process subscription payments; to answer your support requests; to detect abuse, fraud and technical problems; and to meet our legal obligations. We do not sell your personal information, and we do not use it for advertising profiles.

Data is stored on managed cloud infrastructure with encryption in transit (HTTPS) and encryption at rest. Passwords are hashed and never readable by us. Your saved generations, usage and profile rows are protected by database access rules so that only your signed-in account — and authorised administrators of JD Viral AI — can read them.

Videos you upload are stored in a private storage area scoped to your own account. They are not publicly listed or shareable by other users, and links are not published anywhere.

Administrator features (customer list, support inbox, AI and billing settings) are restricted to accounts that hold an administrator role, checked on the server for every request.

We share only what is necessary with service providers that operate the app on our behalf:

AI provider (OpenAI). The text you submit and sampled frames or technical details of the video you ask us to analyse are sent to our AI provider to produce your results. Requests are made from our servers using a secret key that is never exposed to your browser.

Payment provider (Stripe). Card details are entered directly into the provider’s secure payment form. We receive only the subscription status and non-sensitive identifiers needed to activate or end your Pro access.

Cloud hosting and database provider. Stores your account, content and files so the app can run.

We may also disclose information if legally required, or to protect the rights, safety and security of our users and the service.

We use only the storage strictly necessary to run the app: a secure session token that keeps you signed in and small preference values kept in your browser. We do not use advertising cookies or third-party ad trackers. Our hosting provider may keep standard security and performance logs.

Account data, saved generations and uploaded videos are kept while your account is open, so your library stays available. Support messages are kept while needed to handle your request and for our records. Billing records are kept as long as tax and accounting rules require. When you delete your account, your profile, saved generations, usage records and uploaded videos are deleted.

You can access and correct your profile at any time, download a copy of your account data, and delete your account and content from the Account page inside the app. Depending on where you live, you may also have the right to object to certain processing, to restrict it, or to complain to your local data-protection authority.

To make a request by email, write to jamesexil23@gmail.com from the address on your account. We aim to reply within 30 days.

In the app, open Account and choose Delete my account. This permanently removes your sign-in credentials, profile, saved generations, usage records and uploaded videos and cannot be undone. If you have an active Pro subscription, cancel it first (or ask us to) so you are not billed again. Limited billing records may be retained where the law requires.

JD Viral AI is not intended for children under 13, and users under the minimum age required by their local law or by the social platforms they post to should not create an account. If you believe a child has created an account, contact us and we will remove it.

Our providers may process data in countries other than yours, including the United States. Where required, transfers rely on recognised safeguards such as standard contractual clauses.

If we make significant changes we will update the date at the top of this page and, where appropriate, notify you in the app or by email. Continuing to use JD Viral AI after a change means you accept the updated policy.

Privacy questions, data requests or complaints: jamesexil23@gmail.com.